We process Monday through Friday with the exclusion of US federal holidays. Your order will be processed within 3 to 5 business days. No shipping is done on the weekends or holidays.
During major sales and holidays processing, times are increased to 7 to 14 business days due to the high volume of orders. We still process Monday through Friday with the exclusion of US federal holidays. All orders that is received over the weekend will be processed and shipped the following business day.
We ship Monday through Friday with the exclusion of US federal holidays. Our standard shipping is delivered via UPS OR USPS anD IT takes 3 - 5 business days to deliver
WE HAVE A NO REFUND POLICY! There are exceptions to this policy. if the product you receive is for whatever reason isn’t of quality or performing properly contact us at firstname.lastname@example.org with your concerns. Color treated/bleached extensions are apart of the no refund policy no exceptions
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
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